Certification Officer

Job Overview

The Certification Officer role involves evaluating documents, issuing certification decisions, providing client support, and ensuring compliance in a certification process, with a focus on integrity, quality, and diversity, equity, and inclusion.

Responsibilities

• Evaluate and review inspection documents, mid-year requests, and system changes to issue certification decisions.
• Work as a team member to ensure consistency in certification processes with high integrity and quality.
• Provide timely and transparent service, communications, and technical assistance to clients regarding certification and compliance.
• Ensure a positive client journey, demonstrate integrity, promote continuous improvement, and role model diversity, equity, and inclusion.

Qualifications

• Bachelor’s degree in a relevant field or minimum 4 years equivalent work experience.
• Experience working in a professional office environment.
• Minimum 2 years professional experience directly related to third-party certifications.
• Mastery of certification officer tasks, requirements, and relevant standards.
• Knowledge of NOP organic regulations; experience in agriculture or food industry, particularly organic farming or handling (preferred).
• Experience in regulatory environments, inspector training, or quality control (preferred).