Clinical Application Specialist

Philips
Full Time India Posted 1 week ago
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Job Overview

This role involves adapting clinical training programs for healthcare providers, conducting post-sales training and support activities, and ensuring effective use of clinical applications and technologies under direct supervision. The position focuses on optimizing workflows, building relationships, and providing ongoing assistance to healthcare professionals.

Responsibilities

  • Adapt clinical training programs to meet diverse needs of healthcare providers, ensuring effective utilization of clinical applications and technologies.
  • Assess training needs and develop customized plans, instructional materials, and user guides.
  • Adhere to clinical protocols, operational policies, and regulatory requirements.
  • Analyze clinical workflows to identify improvement opportunities and optimize application use.
  • Build relationships with clinical staff and stakeholders for successful implementation.
  • Communicate complex clinical and technical information clearly to healthcare professionals.
  • Conduct in-depth training sessions and workshops, both on-site and remotely.
  • Provide ongoing support and troubleshooting for technical issues.
  • Develop working relationships with internal teams and external customers.
  • Document customer interactions, training sessions, and support activities.

Qualifications

  • Bachelor’s Degree in Biomedical Engineering or equivalent specialization.
  • Minimum 3-5 years of experience in healthcare as Clinical Applications, Clinical Training, or Sales Support.
  • Sales Presentations
  • Regulatory Compliance
  • Documentation & Reporting
  • Data Analysis & Interpretation
  • Sales Acumen
  • Clinical & Medical Affairs Know-how
  • Stakeholder Management
  • Technical Product Expertise
  • Feedback Management
  • User Training & Support
  • Training Administration