Field Service Engineer

Job Overview

Provide technical support and service to customers in industries like electronics, medical research, renewable energy, and infrastructure. Work remotely with a dynamic field service team, involving significant travel to customer sites within China to deliver high-quality service using electromechanical skills.

Responsibilities

• Utilize electromechanical skills to provide excellent service to customers.
• Maintain and increase revenue for service and sales divisions.
• Participate in site safety programs to create a zero-hazard environment.
• Work professionally to develop customer relations.
• Demonstrate ability to understand detailed electrical schematics and mechanical drawings.
• Use test equipment including various test meters, hand tools, and power tools competently.
• Maintain punctual, regular, and predictable attendance.
• Work collaboratively in a team environment with a spirit of cooperation.
• Respectfully take direction from supervisor/manager.
• Perform other duties as assigned.

Qualifications

• University degree.
• 1-3 years of equivalent experience in relevant technical fields such as electronics, mechanical, chemical, gas, or refrigeration.
• Positive attitude, energetic and enthusiastic, with strong willingness to learn and commitment to excellence.
• Initiative and ability to complete tasks.
• Ability to follow instructions and make good independent judgments when appropriate.
• Excellent customer communication and interpersonal skills.
• Ability to learn to read engineering drawings and electrical schematics.
• Proficiency in using various test meters, hand tools, and power tools.
• Basic computer skills, including comprehensive knowledge of Microsoft Office.
• English proficiency in written and reading comprehension.