Field Service Technician

Job Overview

Troubleshoot and maintain life-impacting technology for Disease Management Solutions, solving real-time challenges onsite and remotely to keep critical healthcare systems running nationwide.

Responsibilities

• Perform installation (new and upgrades) and service for DMS products.
• Deliver basic product introductions and non-clinical training as required.
• Provide remote customer support using approved software tools.

Qualifications

• A.S. degree in Electronics Technology or equivalent professional experience.
• Minimum two years of experience servicing electronic equipment in a customer-facing role.
• Demonstrated ability to learn rapidly and adapt to new technologies.
• Proficiency with Microsoft operating systems and PC-based applications.
• Ability to perform minimum Physical, Cognitive, and Environmental job requirements with or without accommodation.