Bilingual Customer Service Representative

Job Overview

Handle escalated or complex customer calls remotely, providing support in Spanish and English to resolve issues and enhance customer experience. Join a supportive team focused on professional development and inclusive culture.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers and resolve customer issues

Qualifications

• 6 months or more of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish and English
• Computer experience
• High speed internet (>15 mbps)