Student Advisor

Job Overview

Provide expert guidance and personalized support to parents for elementary and middle school courses, ensuring students’ needs are met through strong communication, problem-solving, and understanding of client requirements in a remote setting.

Responsibilities

• Participate in training sessions to understand educational products and user needs.
• Address client inquiries about course offerings, schedules, teaching methods, and registration processes.
• Engage potential clients through phone, email, and social media to introduce courses and highlight value.
• Build relationships with parents by understanding children’s academic needs and recommending programs.
• Develop and execute plans to meet enrollment targets and improve conversion rates.
• Monitor sales performance and refine approaches for optimal results.
• Collaborate with academic, marketing, and operations teams for smooth integration.

Qualifications

• Bachelor’s degree required; degree in Teaching, Education, or Mathematics preferred.
• 1-2 years of experience in education, sales, or customer service preferred.
• Fluent in English and Mandarin with strong communication skills.
• Enthusiastic about education, empathetic towards parents, and responsive to tasks.
• Flexible schedule for 20-30 hours per week, including evenings and weekends.
• Excellent teamwork, proactive problem-solving, and professional mindset.