Student Advisor

Job Overview

Provide expert guidance and personalized support to parents for elementary and middle school courses, ensuring students’ needs are met through strong communication and problem-solving. This remote role involves engaging clients, building relationships, and meeting enrollment targets in an education technology environment.

Responsibilities

• Participate in training sessions to understand educational products and user needs.
• Address client inquiries about course offerings, schedules, teaching methods, and registration.
• Engage potential clients via phone, email, and social media to introduce courses and highlight value.
• Build relationships with parents by assessing academic needs and recommending programs.
• Develop and execute plans to meet weekly/monthly enrollment targets and improve conversion rates.
• Monitor sales performance and refine approaches for optimal results.
• Collaborate with academic, marketing, and operations teams for smooth enrollment and delivery.

Qualifications

• Bachelor’s degree required; degree in Teaching, Education, or Mathematics preferred.
• 1-2 years experience in education, sales, or customer service preferred.
• Fluent in English and Mandarin with strong communication skills.
• Enthusiastic about education, empathetic to parents’ needs.
• High responsiveness to tasks and deadlines; professional and solution-oriented.
• Flexible schedule for 30-40 hours/week, including evenings and weekends.
• Excellent teamwork, proactive problem-solving skills.