Administrative Assistant

Job Overview

Provide advanced administrative, operational, and customer support to an office or department. Duties include handling calls, transcribing and formatting materials, coordinating meetings and travel, managing schedules, and maintaining office supplies. Role requires independent judgment, discretion in prioritizing tasks, and working under limited guidance.

Responsibilities

• Answer telephones, screen calls, and take messages promptly and courteously.
• Transcribe, type, format, and proofread correspondence, invoices, contracts, reports, and presentations using software tools.
• Coordinate internal and external meetings, including scheduling, travel arrangements, and ensuring amenities.
• Manage appointments and schedules for staff.
• Operate office equipment like photocopiers, faxes, and printers.
• Distribute incoming mail, prepare outgoing mail, file documents, and maintain office supplies or inventory.

Qualifications

• Less than 2 years of leadership experience.
• Proficient in Microsoft Outlook, Word, and PowerPoint.
• Ability to manage multiple or competing priorities.
• Strong attention to detail.
• Capacity to maintain confidentiality.
• Strong organizational skills.
• Ability to balance multiple initiatives and prioritize workload.
• Passionate about contributing to an organization focused on improving consumer experiences.

Preferred Qualifications

• Associates or Bachelor’s Degree.
• Proficient in Microsoft Excel and Access.
• Previous administrative or related experience.
• Experience with internet research and proofreading/editing.