Job Overview
This role involves managing the end-to-end billing cycle for custom billing arrangements in a fully remote position within the Finance & Accounting team. The specialist will work in NetSuite, collaborate with accounts payable, receivable manager, sales, and operations teams to ensure accurate invoicing, billing integrity, and revenue recognition support.
Responsibilities
- Generate, review, and issue custom invoices in NetSuite, including sales orders, deposit invoices, delivery invoices, and final invoices.
- Manage complex billing arrangements such as milestone-based and deposit project-based invoicing.
- Ensure invoices are accurate, complete, and aligned with contracts and client agreements; apply billing codes, cost centers, and subsidiary designations.
- Coordinate with internal stakeholders for billing approvals and process invoices through Ariba, Tungsten, and Coupa as required.
- Monitor AR aging, follow up on outstanding balances, track and record payments, manage collections, and post customer payments, credit memos, and adjustments in NetSuite.
- Research and resolve billing discrepancies, short payments, and disputes; maintain detailed AR records and foster relationships with key accounts and sales team.
- Perform regular AR reconciliation, reconcile sub-ledger to general ledger monthly, identify and resolve reconciling items, and support month-end close and audit requests.
- Prepare weekly and monthly AR aging reports and cash receipt summaries; provide insights on client account status and collection trends; identify process improvements.
- Partner with sales and other cross-functional teams.
Qualifications
- Detail-oriented with experience in AR billing and invoicing.
- Proficiency in NetSuite for billing, payments, and reconciliations.
- Knowledge of complex billing arrangements, collections, and AR reconciliation processes.
- Experience with invoice processing platforms like Ariba, Tungsten, and Coupa.
- Strong analytical skills for reporting, discrepancy resolution, and process improvement.
- Excellent collaboration and communication skills for working with sales, operations, and accounting teams.
