Cash Posting Specialist

Job Overview

The Cash Posting Specialist handles all aspects of the cash posting function in the revenue cycle process for a dental group, ensuring accurate payment processing and adjustments to support oral health services. This role requires working analytically and organized under pressure in a team environment.

Responsibilities

• Identify and post accounts receivable payments and contractual adjustments accurately to the appropriate accounts in the practice management system.
• Balance individual batches to banking documents by running reports.
• Perform arithmetic calculations to distribute payments and adjustments based on EOBs.
• Process approved refunds on credit balances or unapplied monies.
• Reallocate payments appropriately and resolve discrepancies with internal or external parties.
• Identify payment trends and report issues to leadership.
• Maintain documents and files for compliance.
• Complete daily reconciliation reports to balance deposits.
• Meet strict posting deadlines and understand payer contracts.
• Communicate professionally with team and customers, resolve inquiries, and participate in meetings.
• Adhere to compliance guidelines and perform other assigned duties.

Qualifications

• High school diploma; Bachelor’s degree in health administration or related field preferred.
• 1-2 years of experience in dental billing/collections environment.
• 3-4 years of relevant dental payment posting experience.
• Ability to interpret payer contracts and EOBs.
• Knowledge of government and third-party payers, billing requirements, reimbursement methods, and dental terminology preferred.
• Experience with clearinghouses and understanding of HIPAA regulations.
• Strong 10-key, keyboard, and data entry skills with high attention to detail.
• Excellent written and verbal communication, organizational, time management, and critical thinking skills.
• Positive attitude, superior customer service, and ability to maintain confidentiality.