Job Overview Provide advanced administrative, operational, and customer support to an office or department. Duties include handling calls, transcribing and...
Chief of Staff
Splash InternationalJob Overview
This is a senior role reporting to the CEO, serving as an integrator across the leadership team to translate decisions into action, maintain organizational rhythm, and ensure strong cross-functional execution. The position acts as a force multiplier, combining strategic partnership, facilitation, and operational support to drive cohesion and effectiveness throughout the organization.
Responsibilities
- Design, facilitate, and improve management team collaboration, including weekly meetings and quarterly retreats.
- Own decision-rights frameworks, commitment tracking, and resolution of ambiguities for the leadership team.
- Monitor team health, dynamics, and adherence to leadership charter and norms.
- Foster a culture balancing agility, learning, focus, discipline, and high standards.
- Maintain visibility across teams and projects, addressing cross-functional challenges in timing, ownership, scope, sequencing, and coordination.
- Build and iterate processes for effective cross-functional communication, collaboration, and follow-up.
- Steward the organization’s planning, priority-setting, and review cadence.
- Own internal communication, ensuring decisions are clearly and consistently shared across leadership, staff, and partners.
- Establish cadences for staff forums, written updates, and leadership touchpoints.
- Steward organizational culture through rituals, practices, and ways of working, applying a change management lens.
- Serve as a strategic thought partner to the CEO and leadership team, brainstorming solutions to challenges.
- Lead preparation and planning for Board of Directors and support board management.
- Lead and execute special projects, cross-functional initiatives, and retreats.
Qualifications
- Senior organizational leader thriving at the intersection of strategy and execution.
- Builds usable systems, earns trust across diverse leaders and teams.
- Brings judgment, facilitation skills, and emotional intelligence to navigate complex leadership and team dynamics.
- Comfortable shaping strategic conversations and handling follow-up tasks like drafting memos, building trackers, and ensuring execution.