HR Operations Specialist

Job Overview

This role involves supporting the delivery of a scalable, efficient, and high-quality people function in a fast-paced, acquisitive SaaS environment. The position focuses on managing core HR processes, ensuring operational excellence across the employee lifecycle, and supporting business growth.

Responsibilities

• Manage day-to-day HR operations.
• Maintain and optimise HR systems (HRIS), ensuring data accuracy, reporting capability, and process efficiency.
• Support payroll inputs, benefits administration, and compliance with local employment legislation.
• Own and continuously improve HR processes, policies, and documentation to drive consistency and scalability.
• Provide reporting and insights on key HR metrics (headcount, attrition, etc.) to support decision-making.
• Act as a key point of contact for HR queries, ensuring a high standard of service delivery across the business.
• Support HR activities related to acquisitions, including due diligence data preparation and onboarding of new employees into systems and processes.
• Assist with the integration of acquired businesses by aligning HR data, policies, and processes with group standards.

Qualifications

• Experience in HR operations and managing core HR processes.
• Proficiency in HR systems (HRIS) and data management.
• Knowledge of payroll, benefits, and employment compliance.
• Ability to optimize processes and provide HR metrics reporting.
• Strong service delivery skills for HR queries and stakeholder support.
• Experience supporting acquisitions and business integrations.