HR Services Advisor

Job Overview

The HR Services Advisor supports global clients in navigating HR processes, acting as the main point of contact for inquiries throughout the worker life cycle. This role involves close collaboration with the local HR Services Manager and global teams to ensure smooth onboarding, legal compliance, and effective support for complex HR projects.

Responsibilities

• Act as the main point of contact for HR-related inquiries throughout the worker life cycle.
• Support the delivery of HR processes, including handbooks, policies, and procedures.
• Ensure legal compliance in all aspects of HR operations.
• Assist in developing and maintaining various employment contracts.
• Collaborate with the HR Services Manager on complex HR projects/issues.
• Contribute to offboarding processes, including voluntary & involuntary exits and retirements.
• Identify gaps in processes and recommend/implement changes to mitigate risks.
• Collaborate with associated benefit providers to ensure legally compliant benefit packages for workers.
• Provide benefit costing updates to Supply Chain and Line Management.
• Offer support in payroll-related tasks as needed.

Qualifications

• 1+ year of relevant Local Labor Law/HR experience.
• Exposure to employee lifecycle processes (onboarding, offboarding, leave management, etc.).
• Strong working knowledge of local labor laws, employment practices, and HR compliance – UK & Ireland experience preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent verbal and written communication skills; fluent in English (additional language skills are a plus).
• Attention to detail, organizational skills, and resilience.
• High level of accountability and initiative.
• Deadline-oriented with experience in Zendesk or any ticketing system (advantageous).
• Customer service focus.