Global Product Expert

Job Overview

This role involves partnering with sales teams to develop and close opportunities as a technical subject matter expert on products and services. Responsibilities include consulting on offerings, designing customer solutions, documenting requirements, evaluating product performance, and conducting demonstrations of the payments processing solution.

Responsibilities

• Provide pre-sales and product consultancy support for complex customers
• Offer pre-sales design and application support through interactions with sales, customers, and internal teams
• Participate technically to help achieve revenue goals
• Generate design configurations for sales quotations
• Conduct technical interviews to define customer needs
• Coordinate resources for proposals, presentations, and RFPs
• Develop and deliver technical presentations
• Provide technical assistance based on feedback to product, marketing, and sales teams
• Participate in meetings to create product packages and coordinate projects
• Review industry trends to meet future demand

Qualifications

• Extensive experience with payment processing solutions
• Ability to lead solution design and delivery programs
• Great overview of software and hardware solutions
• Experience in customer-facing roles
• Ability to map market trends, analyze them, and present new solutions
• Fluent in English (at least B2 level)
• Flexible in implementing new procedures
• High level of professionalism
• Self-driven with ability to make independent decisions
• Able to adapt to a quickly changing environment
• Detail-oriented attitude