Travel Sales Manager

Job Overview

This role involves serving as the primary contact for clients to deliver exceptional travel experiences focused on Switzerland. You’ll drive sales by designing custom itineraries, building customer relationships, and collaborating with the team to ensure satisfaction in a dynamic startup environment.

Responsibilities

• Act as the first contact for clients via phone, email, or CRM.
• Design custom itineraries and provide quotations.
• Develop and maintain strong customer relations through professional communication.
• Conduct research, surveys, and investigations to capitalize on unique selling points and evaluate competitors.
• Ensure 100% customer satisfaction with travel experiences.
• Report to and collaborate with the owner and marketing department on sales strategies and progress.
• Maintain accurate and organized information in the CRM.

Qualifications

• Autonomous, highly organized, and detail-oriented.
• Proactive problem solver with 3-5 years of sales experience, preferably in travel.
• Strong organizational, analytical, and communication skills.
• Excellent English; additional languages are a plus.
• Knowledge of Switzerland and Europe is a big plus.
• Experience with skiing, hiking, or Salesforce is beneficial.