Inside Sales Specialist / Lead Manager

Job Overview

This high-volume pre-sales role involves converting incoming prospects into leads through consistent follow-up and support for the sales process in the real estate industry.

Responsibilities

• Answer inbound inquiries and prospect calls from web chat and call centers
• Aggressively follow up on after-hours or missed calls
• Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers
• Set appointments for Real Estate Consultants to continue the sales process
• Audit leads to ensure they are followed up on appropriately
• Assign leads that are not auto-assigned to Real Estate Consultants
• Follow up on aged leads
• Provide general sales support

Qualifications

• 2+ years of experience working in a high-volume inbound/outbound call environment
• Experience following up on leads to begin the lead qualification process
• Experience working with consumers/homeowners (preferred)
• Experience in real estate (preferred)
• Bachelor’s Degree (preferred)