Inside Sales Specialist / Lead Manager

Job Overview

This role involves converting incoming prospects into leads through high-volume pre-sales activities, including consistent follow-up and setting appointments for real estate consultants.

Responsibilities

• Answer inbound inquiries and prospect calls from web chat and call centers
• Aggressive follow up on “after-hours” or missed calls
• Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers
• Set appointments for Real Estate Consultants to continue the sales process
• Audit leads to ensure they’re followed up on appropriately
• Assign leads that aren’t auto assigned to Real Estate Consultants
• Follow up on aged leads
• Provide general sales support

Qualifications

• 2+ years of experience working in a high volume inbound/outbound call environment
• Experience following up on leads to begin the lead qualification process
• Experience working with consumers/homeowners (preferred)
• Experience in real estate (preferred)
• Bachelor’s Degree (preferred)