Specialty Account Manager

Job Overview

This role involves driving performance in a defined territory for a commercial launch of medicines targeting autoimmune and rare diseases. The position focuses on strategic business planning, tactical execution, and cross-functional collaboration to ensure alignment with regional and national objectives, while building relationships and optimizing customer engagement.

Responsibilities

• Build and maintain relationships with key accounts, referral networks, and influencers within the assigned territory
• Develop account engagement and pull-through strategies in collaboration with cross-functional partners
• Translate national strategies into actionable territory-level execution plans that drive demand
• Execute aligned targeting, messaging, and engagement strategies across customer types, including ophthalmology specialists, endocrinologists, infusion centers, and referral networks
• Develop and execute a comprehensive territory business plan ensuring disciplined call planning, customer segmentation, and tactical activities
• Monitor and analyze territory performance, competitive dynamics, and local market trends to drive continuous improvement
• Collaborate with Sales Leadership, Marketing, Field Medical, Market Access, Training, and Commercial Operations to ensure cohesive customer engagement
• Share field insights and competitive intelligence to inform strategy, tactics, and resource development

Qualifications

• Bachelor’s degree required
• 8+ years of progressive biotech/pharma sales experience, including 5+ years of specialty and/or rare disease sales experience; ophthalmology sales experience is a plus
• Proven success launching specialty or rare disease products, ideally in buy-and-bill or complex referral ecosystems
• Strong track record of exceeding performance goals
• Deep understanding of specialty sales models, referral networks, and customer access dynamics
• Strong analytical, business planning, and communication skills
• Strong commitment to ethical standards
• Proficient with Microsoft Office suite (Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
• Ability to travel up to 50%